iSearch is committed to respecting and protecting users’ privacy.
This terms of service and privacy policy aims to inform you about how iSearch looks after your personal data when you visit and use our website https://business.isearch.com.my/ and https://isearch.com.my/
- Important Information
This privacy policy informs you on how iSearch collects and processes all your personal data that you may provide by signing up for an account.
It is of utmost importance that you read this privacy policy, so as to understand how and why we are using your personal data.
- Third-Party Links
Links to third-party websites and/or applications may be included on the iSearch website. Clicking on these links may allow third parties to collect and/or share data about you. iSearch has no control over these third-party websites and is not responsible for their privacy policies.
- The Data We Collect
3.1 Data Provided By Users
Registration
To create an account on iSearch, new users will need to provide data that includes your name, email address, username, and password.
Profile
You have the option of providing additional information on your profile, such as your qualifications, working experience, photo, or city. This additional information is optional.
Please be advised not to post any personal data that you would not want to be publicly available.
3.2 Data From Others
Posting and Uploading
You and other users may post content (articles, posts, videos)that might include informationabout yourself. iSearch may collect information about you that is publicly available, such as work-related content, and make it available to other users as permitted by your privacy settings.
3.3 Service Use
When you visit our site, we log your usage data. This includes when you view or click on content, use the search bar, and share articles or links. iSearch uses log-ins, cookies, device information, and IP addresses to identify you and collect your usage data.
3.4 Cookies
iSearch uses cookies and similar technologies (e.g. pixels) to collect data and identify you across different platforms where you have engaged with our site. This data is used to provide our users with tailored ads.
3.5 Other
We may introduce new features which will require the collection of new information. If there are changes in the way we collect, use, or share your data, we will notify you and will also amend this Terms of Service and Privacy Policy.
- How We Use Your Data
How iSearch uses your personal data depends on your privacy settings. We use the data we collect about you to personalize our services so that the site can be more relevant for you.
4.1 Communications
We may contact you through email where we send messages, reminders, suggestions, and promotional messages for marketing purposes.
4.2 Advertising
We target ads to our visitors using the following data:
- Data from advertising technology such as pixels and cookies
- Information provided by members (e.g. profile, contact information, title)
- Data from your use of our site (e.g., search history, content you engage with)
- Information from advertising partners
iSearch may display sponsored content on the site that will be labeled “ad” or “sponsored”. If you engage with this content (like, comment, or share), your action is associated with your name and can be viewed by others, including the advertiser.
4.3 Customer Support
iSearch may use data to investigate and resolve complaints and issues on our site.
4.4 Data That Does Not Identify Users
iSearch may use the data you provided to get insights, but this data does not identify you. For example, we may use data provided by you to generate statistics about our users, and their industries.
4.5 Security
iSearch uses your data for security and safety purposes to prevent violations of our User Agreement and/or attempts to harm our users.
- Data Retention
We retain your personal data for as long as your iSearch account is open. This includes the data you and/or others provided to use and data generated from your use of our site. Even if you only use our site once a year, iSearch will retain your data and keep your profile open, unless you decide to deactivate your account.
- Your Rights
We provide you with options about the collection and use of your personal data. iSearch offers you settings to control and manage the personal data we have about you.
For personal data, users can:
- Change or correct data through your account settings
- Request correction of the personal data we have about you
- Request for iSearch to stop using some or all of your data (if we have no legal right to continue using it)
Please take note that when consent is withdrawn, we may not be able to provide services to you.
Upon request to withdraw consent, we may require specific information from you to confirm your identity and ensure your right to access your personal data. This is a security measure put in place to avoid leaks of personal data to any parties who have no right to receive it. We may also contact you directly to request further information pertaining to your request.
- Account Deactivation or Closure
Should you choose to deactivate or close your iSearch account, your personal data will not be visible to others on our site within 24 hours. iSearch deletes information from closed accounts within 30 days of the closure, except as noted below.
iSearch retains your personal data after account closer if necessary to comply with our legal obligations, resolve disputes, and prevent fraud or abuse (e.g., if your account was restricted for breach of our policies).
Information you have shared with others (e.g., through posts) will remain visible even after your account is closed or you have deleted the information from your own profile. We do not have control over data that other users have copied out of our site. Groups content associated with closed or deactivated accounts will display an unknown user as the source.
Your profile may continue to be shown in other services such as a search engine’s results, until they refresh their cache.
- Other Information
8.1 Security
iSearch implements security measures that are designed to protect your personal data. We monitor and review our systems regularly for possible vulnerabilities. However, we cannot warrant the security of any information that you provide to us. iSearch does not guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our security measures.
8.2 Lawful Bases for Use of Data
iSearch will only collect and process personal data where we have lawful bases. This includes consent (where you have given consent), contract (where processing is required for the performance of a contract with you (e.g., to deliver services you have requested), and legitimate interests.
8.3 Contact Information
If you have questions or concerns regarding our Privacy Policy, you can reach us via email at hello@isearch.com.my
